Responsibilities:

• Delivered 17% year on year Enterprise Support growth for 2023 during an industry-wide downturn
• Improved global performance goals for all AWS Technical Account Managers by removing 1 goal and improving another
• Monthly host of “What’s New in AWS with Enterprise Support” Twitch livestream to 170 unique live viewers

Responsibilities:

• Resolved a critical customer account issue impacting 5 years of invoices resulting in a customer refund of $1M USD
• Unblocked (since 2 years) a large QLD state department redesign and deploy of a new landing zone environment for scaling new production workloads ensuring appropriate risk management and security controls
• Top interviewer with a conversion rate of 23.5% resulting in 8 hires from 85 interviews
• Setup and led 10 AWS Deepracer racing events for QLD customers, supporting public events at AWS Sydney Summit and AWS Canberra Symposium

Responsibilities:

• Design, verification and registration of mechanical and structural equipment to AS1210, AS3990, AS4100 and ASME Section VIII Division 1 and 2.
• Created a tailored ABAQUS CAE toolkit in Python to automate pre and post processing of Finite Element models.
• Performed natural frequency extraction of a water filled road tanker using coupled acoustic-structural Finite Element Analysis.
• Developed pressure vessel design calculation tool in Excel for the German pressure vessel design code AD 2000.

Responsibilities:

• Project engineer for the detailed design of a liquid nitrogen pressure vessel
• Managed document control and researched Australian Standards for material and pressure vessel compliance.
• Developed automated design calculation tools using VB/Excel to streamline pressure vessel design workflows.

Responsibilities:

• Conducted and managed 1-7 day backpacker tours along the Western Australian coast
• Managed vehicle maintenance, passenger accommodation, meals, and adventure activities
• Integrated people of all ages, backgrounds, languages, and cultures in group activities while maintaining safety protocols and customer satisfaction.

Responsibilities:

• Performed with WAYJO jazz orchestra (Gershwin tribute concerts), managed and performed with A Bone of Contention (supported Jimmy Barnes to 4,000 audience in Doodlakine 2004)
• Provided cello and music theory instruction across multiple Private School music programs in Perth WA including Loreto Primary, St Brigids, MLC, St Hilda’s, and Christchurch School.
• Managed and conducted the primary string ensemble at Swanbourne Primary School.
• Secretary/Treasurer for original music band /“A Bone of Contention/”", managing performers, events, and 3x weekly paid performances at different venues across Perth’s original music scene.